With uDesk, you can access a custom-built Windows operating environment from any internet-connected device.
Faculty and staff can access enterprise campus software and services. Students can access university-licensed software (including those requiring Graphics Processing Unit (GPU) support) found on campus computer labs.
For students, access to GPU uDesk resources is granted by instructor-approved request only. Standard Student Labs are accessible to all students but GPU resources that are course-specific (AD and STBE labs, Geography and Planning GPU, Apparel Design GPU) will not be visible until you have been approved for access by your instructor.
Connect
- On any Mac or PC, open a web browser such as Chrome, Firefox or Safari, go to: udesk.appstate.edu
and select Login to uDesk.
- Sign in with your App State email and password.
- Authenticate with DUO.
- Choose your virtual machine.
You will only see the virtual machines that you have permission to access.
- Choose to allow the remote computer access to your local resources.
- You will be prompted to enter your App State credentials.
- You will then be logged in (this may take a minute).
Once logged in, you will have access to GPU lab software.
When finished, be sure to use the Shut Down power option in the Start Menu. Closing your web browser while the uDesk HTML Portal is active or failing to use the Shut Down command could result in data loss.
Transferring Files
Your remote desktop session will not be saved. Follow the steps below to transfer your files.
- On your Remote Desktop, open File Explorer.
- Click on This PC.
- Double-click on Remote Desktop Virtual Device.
- Open your Downloads folder and drag and drop your files into the folder.
- Click Confirm to download files to your device.
You can find your files in your device's downloads folder.
- Zip any files you have created in your virtual machine.
- In a browser, navigate to Google Drive and drag and drop your folder into Drive.
- Open uStor in your Remote Desktop.
- Find and open your user folder.
- Drag and drop your files into your uStor folder.
Accessible Software
The following are software that are accessible in addition to the standard Windows software (MS Suite, Chrome, etc.) Alternatively, Faculty and staff can download the Remote Desktop Client for WVD.Remote Desktop Client for WVD
If you have any questions, submit a support request at support.appstate.edu, or call the Help Desk at 262-6266.