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Summary
Enterprise Backup Services (EBS) provides for the backup and retention of enterprise and non-enterprise data. Using a combination of disk and tape based backup systems, EBS offers several levels of data protection and varying backup retention times that can be matched up with your data protection needs. Scheduled maintenance to any backup system will be announced at least 7 days in advance of work being performed to affected parties. Emergency maintenance will be announced as quickly as possible to impacted parties. Every effort will be made to provide 24/7 availability of services. However, in the event of multiple system failures, services may be disrupted. In this event, every effort will be made to restore services as quickly as possible.
Who can use this service?
All ITS provided enterprise and non-enterprise systems. Others are by approval.
How do I request this service?
Call the Help Desk at 828-262-6266, Monday through Friday, 8 AM – 5PM or enter a support request at tech.appstate.edu
Who do I contact for problems or issues?
Call the Help Desk at 828-262-6266, Monday through Friday, 8 AM – 5PM or enter a support request at tech.appstate.edu
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Status: Active
01/11/2023 15:38:57