- To create a support request, visit support.appstate.edu, and click Create a Support Request on the left under Contact Support. Or visit tech.appstate.edu directly.
- You will be prompted to sign in, using your App State account and password to submit a ticket.
- On the App State Technology Service Desk page, you will have the option to submit requests for specific types of assistance such as:
- Account Assistance - Getting logged into your account or a specific service.
- Computer Assistance - Help with your university-managed computer.
- Printing Assistance - General printing issues, Sharp Copier, or Lab printing issues.
- DUO Support Request - Help with Duo Two-Factor Authentication.
- Google Assistance Request - Help with a Google account or Google Workspace product.
- M: or P: Drive / uStor Access - Request changes to access of your departmental or personal drive.
- AsULearn Request - Request assistance with an AsULearn course as a teacher, student, or other role.
- Service or Software Request
Examples of Support Requests
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