Page tree
Skip to end of metadata
Go to start of metadata


The Password Manager allows Students, Faculty and Staff at Appalachian State University to establish or update a secure Account Password. Campus networks and information systems require both a Username and the Account Password for authentication purposes. All Faculty, Staff and Students are required to change their account Password every Ninety (90) Days. The University Password Standard allows strong passwords for faculty, staff and students to expire after 180 days. A strength meter is now a part of the password manager and informs the user when the password is created how long it will be valid. Passwords that are not as strong could expire in 90 or 120 days. Change your password by using the Password Manager. The link can be found at Passwords should be between 8 and 30 characters Passwords must contain at least 2 of the following 4 options: 1. Uppercase Letters 2. Lowercase Letters 3. Numbers 4. The following symbols: ! + - _ * ? % ' . { } ~ In addition, the following password restrictions are enforced: - Passwords cannot be reused - Passwords cannot be too similar to previous passwords (such as adding a number or changing a letter from a previous password.) - Cannot contain your name or username - Cannot consist of only a single dictionary word - Cannot contain spaces The following document gives tips for creating and remembering a strong password:

Who can use this service?

All users who have an enabled Appalachian username

How do I request this service?


Who do I contact for problems or issues?

Call the Help Desk at 828-262-6266, Monday through Friday, 8 AM – 5PM or enter a support request at

Related Knowledge Base Articles

Internal Data (Requires Login)