Page tree
Skip to end of metadata
Go to start of metadata

Google may block sign-in attempts from some apps or devices that do not use modern security standards. Since these apps and devices are easier to break into, blocking them helps keep your account safe.

Some examples of apps that do not support the latest security standards include:

  • The Mail app on your iPhone or iPad with iOS 6 or below

  • The Mail app on your Windows phone preceding the 8.1 release

  • Some Desktop mail clients like Microsoft Outlook and Mozilla Thunderbird

Step-by-step guide if you want to allow less secure apps:

  1. Login to your MountaineerApps email account.

  2. Click on your photo (if you have not set a photo you will see a blue person)

  3. Select "My Account"

  4. On the left hand column select “Connected apps & sites”

  5. At the bottom of the window set the following:  Allow less secure apps: ON

Authentication in Outlook, Thunderbird and other apps will now work.

Search Knowledge Base

Submit a Service Request