Page tree
Skip to end of metadata
Go to start of metadata

After you change your password using the Password Manager, your Mac will sometimes have trouble reconnecting to the ASU wireless network. This guide will walk you through how to fix the connection and setup asu wireless again. 


Fix ASU Wi-Fi using Self Service after a Password Change

1.  Open Self Service from Applications folder and log in with your AppState credentials.

2. Once Self Service is open, click the ASU-Utilities category, which can be found in the Categories menu on the right side of the application.

3. Click RUN on the Remove ASU Wi-Fi Network item. Note: Once the process has completed, the ASU Wi-Fi network will have been forgotten.

4. Once the process has completed, click on the Wi-Fi icon in the top right of the menu bar and select asu from the list of networks to reconnect to wireless.

5. Enter your AppState credentials and click Join. You should now be successfully reconnected to the asu wireless network.



Alternatively, if you do not have access to Self Service:

  1. click on the Wi-Fi icon in the top right menu bar and select Open Network Preferences

2. Select Wi-Fi from the left column, then click Advanced...

3. In the Preferred Networks list, click on asu, then click the minus (minus) button below. Click OK.

4. Click Apply and close the window.

5. Return to the Wi-Fi icon in the top right of the menu bar and select asu from the list of networks.

6. Enter your AppState credentials and click Join. You should now be successfully reconnected to the asu wireless network.



Search Knowledge Base


Submit a Service Request