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ASUVPN is a web-based solution that creates a "virtual private network" or a secure connection/tunnel back to the campus network allowing off campus users access to on campus only resources. ASUVPN also provides the capability to access a university computer from home. 


The office computer must be powered on to make connection.

Step-by-step guide

Note:

macOS users, you can not use Apple's built in screen sharing application.

  1. Launch "System Preferences" and select the "Sharing Pane"



  2. Select and Enable "Remote Management", then click on "Computer Settings" to enable vnc. Make a note of the IP dns name/ip address shown. This address will be used later to connect back to your machine.



  3. Check the checkbox for "VNC Viewers may control screen with password:" and enter a password. This password is unique to you and your office computer. Then click "Ok"




  4. After clicking "Ok" quit the "System Preferences" application. Then Launch Safari (web browser).
  5. Go to http://support.appstate.edu/help
  6. Enter a support ticket requesting VNC access via ASUVPN for your ASU Account. Please provide the following information in the ticket.
    • Your ASU Username
    • DNS Name/IP Address

      Note:

      The host computer must be on VPN to make the connection. 

  7. While your request is being processed, if you do not have a VPN application installed on your remote computer (not your office computer), download the VPN application for your platform. Insturction for AppState's Pulse Secure VPN can be found here


  8. Once your request has been completed you will be notified via email. You can then login with ASUVPN and using an VNC application can remote into your ASU owned univeristy Mac. Shown below is a screenshot of the settings for Chick of the VNC on macOS for reference



    Note: You will be held responsible for any damages or service outages caused by you, your device or account while using this service. Appalachian State University, Information Technology Services, Technology Support Services will not be held responsible for any damages or additional charges they may apply while using this service. Use this service and application at your own risk.




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