Junos Pulse is Appalachian's installed, client-based solution that creates a Virtual Private Network or a secure connection/tunnel back to our campus network allowing off-campus users access to on-campus only resources. When installed, the Junos Pulse client also gives you the capability to access your university computer from home. In order to use this system you are required to install the Junos Pulse client, and authenticate with your Appalachian State University username and password.
Who can use this service?
Faculty and Staff with enabled Active Directory accounts are eligible for this service.
How do I request this service?
Service access is granted by contacting Network Support via a support request at tech.appstate.edu
Who do I contact for problems or issues?
Call the Help Desk at 828-262-6266, Monday through Friday, 8 AM – 5PM or enter a support request at tech.appstate.edu