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If you changed your AppState password while you were logged out of our Mac and you attempt to log back in through the Jamf Connect login window, you will see the following prompts to sync your passwords:


If you have FileVault Disk Encryption enabled, you will not see the Jamf Connect login window unless you logout.

  1. Login through the Jamf Connect login window with your AppState email address and password.

  2. You will be asked to verify your password.

  3. Jamf Connect will notify you that your passwords are out of sync. Enter your previous AppState password (this is the password you used on your Mac before the password change)

  4. Once you get logged in, your Mac's password will now be in sync with your updated AppState password.