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  • Download the Pulse Secure client for your operating system from the NICS File Repository  (Mobile Devices will install the Pulse Secure app from the Play Store or App Store and configure with the below settings)
  • When prompted to run or save the file, select Run
  • Confirm all default configurations to complete installation
  • When Pulse Secure opens, click the Add Connection icon
  • Enter the following connection information
  • Click Connect
  • Enter your ASU credentials (if enrolled in DUO please accept the
    • you'll get an automatic push to your mobile device
    • or if using a token to authenticate type your password followed by a comma followed by your passcode. Example:  yourpassword,passcode

When the connection is finalized a secure tunnel has been established back to the campus network and your computer will respond as if it were connected to the campus network.  Access to secure websites  should be available as long as the PULSE Secure software is open and connected.Note:  If your connection fails, or if secure services are not working as intended, a full computer restart will usually resolve the issue.