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- User is a new faculty member who has yet to have an account created. New faculty are added in the weeks prior to the start of the fall and spring semesters. A refresh is done after classes start, and again at drop/add day.
- Account may have been flagged as inactive and needs to be reactivated.
- User is not defined within Banner as a faculty member or administrator. Non-faculty users, such as administrative assistants and research-related staff, can be added upon request.
Solution
Contact the university administrator for Digital Measures via the Service Desk. They can investigate the issue.If you have any questions regarding Digital Measures, please contact the University Administrator:
Rob Robertson
Digital Measures Administrator
2064 Peacock Hall
828-262-8997
robertsonrw@appstate.edu
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