Versions Compared

Old Version 12

changes.mady.by.user Gina Slagle

Saved on

compared with

New Version 13

changes.mady.by.user Gina Slagle

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Jabber is available for download on university owned computers in Software Center (Windows) and Self Service (MacOS) 
  • Jabber is also available for download directly on Cisco's website here here if Software Center or Self Service is unavailable.

Install Jabber on Android or iOS

  • On your mobile device open the "Play Store" for Android or the "App Store" for iOS and search for Cisco Jabber Download and download to your Phone  device.  
  • Android and iOS devices will only support one-to-one lines (one phone number registered to one user). Hunt groups are not supported on mobile.   

...

  • With Pulse Secure VPN connected, launch Jabber on your computer or mobile device.  
  • Enter your full AppState Email Address when prompted and then authenticate with your AppState credentials. 
  • Jabber will register/display your phone number based on your login information.  Note:  If a phone line is not linked to your username in the VOIP database it will not appear in Jabber.   

Step 5.  User Settings/GuidesGuides 

  • Please be aware that some features of Jabber VoIP have been disabled to improve performance. Call forwarding and Single Number Reach have been temporarily disabled.  
  • Windows User Guide
  • MacOS User Guide
  • Windows
  • MacOS
  • Android and iOS devices will only support one to one lines (one phone number registered to one user). 
  • Hunt groups (call centers) will need to use a Windows or MacOS solution and login to the hunt group under Phone controls in the bottom right of the Jabber software.     

...