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Appalachian State University's IT currently follows the model of supporting the latest released version of macOS (following an internal testing period) and one version previous.

The currently supported operating system versions are: 

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Updates are important to keeping your Mac up-to-date with the latest security updates, bug fixes, and additional functionality.

If your device is eligible for an upgradeupdate, you may have received a macOS Upgrade Update Notification. You can view the macOS Upgrade Notifications article Windows and macOS System Updates and Patches article for more information about the notifications or continue with the steps below to upgrade macOSupdate your Mac:


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titleWARNING:

UpgradesUpdates, while generally very safe, do run minimal risk of data loss. Please ensure your data is backed up to another location before initiating any upgradeyou are making a backup of your Mac regularly to avoid this risk. One of our Desktop Support Specialists will be happy to assist with this process. Please visit tech.appstate.edu and submit a request for Computer Support.

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  1. In your Applications folder, launch the Self Service app.Image Added
  2. You will be greeted with the Featured page that shows new or recommended apps. From the Categories on the left, navigate to ASU-Operating Systems and select an upgrade Software Updates and select the Install Apple Updates and Restart option that is available from the list..                                                                               Image AddedImage Added
  3. Before proceeding, read the description which will detail any requirements or recommendations.                                                                                                                                                    Image Added
  4. Click the UpgradeInstall button to begin upgrading updating your Mac.


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Info
titleImportant:

When you initiate an

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update, your Mac will download necessary components and will need to restart to perform the installation. Before proceeding, save your current documents, quit any open applications, and copy all files and user data to another computer or backup drive. If this is a laptop, please connect to a charger at this time. This process could take an hour or more to complete and your Mac will be unavailable during this

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time

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