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  1. Click on the Apple icon in the top-left corner of the Menu Bar, then select "App Store..."

    Opening the App Store from the menu bar.Image Modified

  2. If you have updates available in the App Store, you can either click "Update All" or click "Update" on individual items.

    Clicking on update all or selecting individual items to update.Image Modified

  3. If you see the message below asking to sign in to the appstore@appstate.edu Apple ID, this means one or more of the App updates will need to be installed from Self Service. Click Cancel and continue on to the next step to install these updates from Self Service.
    Closing the App Store sign-in dialog box.Image Modified

    Info
    titleNote:

    Some updates will still need to be installed from Software Update in the App Store.

  4. Go to your Applications folder by clicking your desktop background, then in the Menu Bar select Go > Applications, or open Finder and select Applications. Open the Self Service application.
    Finding Self Service in Applications.Image Modified

  5. In Self Service, select Log In. Use your AppState credentials to complete the login.
    Logging into Self Service with your App State credentials.Image Modified

    Info
    titleNote:

    It may take some time to login log in while Self Service is checking for available software.

  6. Once you have logged in, click on the ASU-Software Updates category in the left pane.
    Opening the ASU Software Updates page.Image Modified


  7. This category includes an item for Installing Apple Updates, but that is not what we need. For the specific app update tied to the appstore@appstate.edu account, find your the App name and click Install to update it.
    Selecting Updates to Install.Image Modified

    Info
    titleImportant:

    If you do not see any Apps listed but know you have an App tied to appstore@appstate.edu, please contact tech support at http://support.appstate.edu.


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