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contact
contact
Who do I contact if I need help with classroom technology/equipment?

In every technology-equipped classroom, you'll see an intercom panel on the top of the podium. Press the "AV HELP" or "TECH HELP" button, and someone from the Classroom Technology Support team will assist you. If not in the classroom, enter a support request at tech.appstate.edu and use Classroom Technology in the left column > classroom equipment problem. 


Caption: What the tech help button on the podium looks like.

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equipment
equipment
What equipment is included in a Smart Classroom?

Equipment varies, but there should be a data LCD projector, as well as:

  • a podium
  • document camera
  • Dell or Mac computer
  • Bluray/DVD/VCR combo
  • Extron control systems
  • possibly an Extron Touchpanel.

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software
software
What software is installed on the fixed computer in a Smart Classroom?

Generally, Smart classrooms have Dell/Mac computers running the current Windows 10 Podium build or the latest Mac OS. The build includes Office 2019, SMART Notebook software, Google Chrome, other web browsers, and other university-licensed software.

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data
data
What happens to the data if I save it on the hard drive of a computer located in the podium?

User profiles are wiped periodically from podium computers, so it is not recommended to save files on podium computers.

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finished
finished
Do I turn the computer ON or OFF when I am finished?

Please leave the computers on as they perform automatic updates/maintenance functions on a nightly basis.

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play
play
Can I play DVDs, Bluray, or VCR tapes?

Generally, the answer is yes. There should be a DVD/VCR/Bluray combo player located in the podium, however, we are no longer supporting/installing VHS/VCR units as they are no longer being manufactured. We suggest that you transition any VHS material to a DVD format. There is also the DVD drive of the computer. Use whichever you may have but make sure that you match the output by pressing the corresponding button to the control system in order to get sound (for example if you are using the PC - make sure you press the PC button located on the MLC226 Control panel).

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ConnectDevice
ConnectDevice
How do I connect my laptop, Ipad, or Tablet?

The laptop connections are located in at the top of the podium. We provide a VGA (analog 15pin) and an HDMI digital cable where equipped. Please locate the video output on your laptop/tablet/device and connect the corresponding cable. You may have to provide the appropriate adapter (if using a Mac or any device that uses any other connection other than VGA or HDMI). If you also want audio to be played from your laptop/tablet/device - then connect the 3.5mm audio cable to your HEADPHONE jack on your laptop/tablet/device.

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Caption: what the Cable Cubby can look like

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internet
internet
Is there Internet or wireless access in my Classroom?

If you have a University-owned laptop that has been registered, then you can use wireless. Otherwise, there are wired connections in each classroom for internet access.

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