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All Faculty, Staff and Students use Google Apps for Education for email as well as calendaring, docs and drive.


Gmail is Google's electronic webmail service, which AppState has rebranded as Mountaineer Mail. Gmail does not require the use of complicated email clients as messages are managed via Google's commercial email servers and can be checked in real-time on the web. Access to Mountaineer Mail is available to faculty, staff, current students, retirees, and alumni (for a 12-month period following separation from the university).


To access Mountaineer Mail on the web, navigate to

  • (Note: If you are logged into a personal GSuite account in the same browser, you may be redirected to the inbox for that account. Please see this Help Document to add a second account to your browser session.)

To access Mountaineer Mail from a mobile device, please download the Gmail app from the App Store (iOS devices) or the Play Store (Android devices)

  • (Note: AppState recommends using the official Google Gmail app rather than third-party mail apps such as Apple Mail)


For tailored assistance with Gmail, contact the Help Desk at 828-262-6266 (Option 1)

For general assistance, please view Google's Gmail Support Page


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For more information including resources for support, please visit the Gmail Services Catalog Page.

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