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titleWindows

Windows

  1. To launch AnyConnect, click the Cisco Secure Client icon AnyConnect LogoImage Modified located in the system tray. This will open AnyConnect VPN.

    (system tray)
    Launching AnyConnect from the system tay.Image Modified

    (icon in the tray)

    Locating AnyConnect in the Tray.Image Modified

  2. Under AnyConnect VPN make sure vpn.appstate.edu is in the blank/dropdown block, as shown above, and click Connect to the right of the drop-down.

    Image Modified

  3. This will open the Login window. Enter your App State username (@appstate.edu is not needed) and password. Click OK.
    NOTE: Authentication will fail if you are trying to connect from the secure Appstate wired or wireless network.

    Sign in with your App State Credentials and authenticate.Image Modified

  4. This will initiate a DUO authentication Approval request.
    1. You will need to provide DUO verification in one of the following ways:
      1. Receive an auto-push to your primary/default device if push notifications are enabled.
      2. Add a comma to the end of your password followed by a passcode (from a token or use an emergency bypass code).
      3. Add a comma to the end of their password followed by the word 'phone' to receive a DUO phone call to a registered phone number.
      4. Learn more in our Article on How to Connect to an ASU network.
  5. Once you Approve the DUO request, the following AnyConnect VPN terms will pop up.

    Accept the AnyConnect VPN terms.Image Modified

  6. Click Accept to establish an AnyConnect VPN session and your status will be updated to show a connection.

Reminder: The use of this new VPN tool will be limited to university-managed computers. You can use an unmanaged or personal device to connect to campus networks using uDesk, our on-campus computer experience accessible from any browser.

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titleMac
  1. Go to your Applications folder.
  2. Select the Cisco folder
  3. Click or drag Cisco Secure Client to your doc to open AnyConnect.

    Opening AnyConnect from your Applications.Image Modified

  4. Under AnyConnect VPN make sure vpn.appstate.edu is in the blank/dropdown block, as shown above, and click Connect to the right of the drop-down.

    Make sure vpn.appstate.edu is in thImage Modified

  5. This will open the Login window. Enter your App State username (@appstate.edu is not needed) and password. Click OK.

    Enter your App State credentials to log in.Image Modified

  6. This will initiate a DUO authentication Approval request. 
    1. Receive an auto-push to your primary/default device if push notifications are enabled.
    2. Add a comma to the end of your password followed by a passcode (from a token or use an emergency bypass code).
    3. Add a comma to the end of their password followed by the word 'phone' to receive a DUO phone call to a registered phone number.
    4. Learn more in our Article on How to Connect to an ASU network.
    1. You will need to provide DUO verification in one of the following ways:
  7. Once you Approve the DUO request, the following AnyConnect VPN terms will pop up to show you are connected.

    Accept the AnyConnect VPN termImage Modified

  8. Click Accept to establish an AnyConnect VPN session and your status will be updated to show a connection.

    Connected StatusImage Modified


Note
:  If your connection fails, or if secure services are not working as intended, a full computer restart will usually resolve the issue. 

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