- Navigate to the Password Manager website at password.appstate.edu, and enter your App State username (the first part of your App State email before the @ symbol then click submit.

- Enter your current password, or answer the recovery questions if you don't know your password.

- After entering your current password, authenticate with DUO.

- You can now change your password.

- Choose a challenge question, and enter the answer in the field next to the question you chose.
- Click Update Information (some passwords can take 6-15 minutes to update).
If you get locked out or need assistance with this process call the Technical Support Help Desk at (828) 262-8324.
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