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  1. Connect an Ethernet cable to the device and to the port in the wall 

  2. Locate the Wired/LAN MAC address for your device (Can be found in the System Settings or Network Settings)

  3. Submit a service request for personally owned devices. Be sure to include the device MAC address and your residence hall in the request Submit a Service Request Here

You will receive an email notification when your device has been registered and admitted onto the network. If you have additional questions, please contact our IT Support Center at 828-262-8324 option 2.