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titleReceive a Fax

Inbound Faxes will be received in a uStor folder. 

    1. This will be the default option.
    2. You must decide who needs access to the folder or folders collecting incoming faxes.
    3. You can opt-in for email notifications when a fax has been recieved.
    4. More info on uStor, also know as the M or P Drive.

Important 

If you work with confidential or sensitive data, having the fax go to uStor is the most secure option. 

Additional Information

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titleRequesting Additional Fax Services or Changes

Follow the steps below for assistance with 

  • Requesting access to a fax line or folder
  • Requesting a new fax line
  • Requesting a folder or location change
  • Changing the ownership of a line
  • Removing a fax line 
    • Note you can still send a fax via email without a line, but you can not receive one.
  1. Access the Service or Software Request form. Search for and then select Fax with GoldFax, in the service or software search bar. 
    Type Fax with Gold fax in the Search bar.

  2. Select your Fax Request type from the drop-down menu. 
    Select Fax Request Type from the drop-down menu.

  3. Fill in the Summary and Description then click Create to submit the request.

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