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| Service | Recommended Tool for the Job | Additional Information |
|---|---|---|
| Banner9, WebFOCUS, E-Print, | Preferred choice: uDesk Alternative Options: Ivanti Secure Access VPN (formerly Pulse Secure) | For quick Banner access (query and report access) use uDesk to launch a virtual Windows desktop in your browser. If extended daily use of Banner is required (data entry) Pulse Secure VPN is the best choice. |
University Licensed Software Public Lab Software | uDesk | uDesk will provide quick access to specialized software, access to public computer labs, and licensed software via software center. Faculty, Staff, and NOW ALL Students will be able to utilize this service. |
| M: and P: Drive | Preferred choice: Ivanti + university computer Alternative Options: uStor Cloud (Quick upload and download of files) | M: and P: is approved storage for sensitive university data. Please do not download sensitive data on personal computers. Consider Google Shared Drive for non sensitive data. |
| VOIP VoIP University Phone Service | Preferred choice: Voicemail to E-Mail Alternative Choice: CISCO Jabber | If you do not need to actively answer your phone, please let calls roll to voicemail then email. (Call Forwarding and Single Number Reach are not supported at this time. These features have been disabled to ensure that campus phone service can perform optimally while working remotely.) Please use CISCO Jabber for remote phone use if your job requires actively monitoring phone lines. |
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