Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • With Pulse Secure VPN connected, launch Jabber on your computer or mobile device.  
  • Enter your full AppState Email Address when prompted and then authenticate with your AppState credentials. 
  • Jabber will register/display your phone number based on your login information.  Note:  If a phone line is not linked to your username in the VOIP database it will not appear in Jabber. 

...

  • Please be aware that some features of Jabber VoIP have been disabled to improve performance. Call forwarding and Single Number Reach have been temporarily disabled.  
  • Windows User Guide
  • MacOS User Guide
  • Android and iOS devices will only support one to one lines (one phone number registered to one user). 
  • Hunt groups (call centers) will need to use a Windows or MacOS solution and login to the hunt group under Phone controls in the bottom right of the Jabber software.     
  • Remember to dial phone numbers as if you were on campus, dial 9 for an outside line.  

Special Information for members of a Hunt Group

  • If you are a member of a Hunt Group (special configurations for groups of users, call centers, etc) you will see an additional button on Jabber that will log you into and out of your hunt group.  

Image Added