Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.


Some of our copiers will only allow you to change the toner cartridge once it has been fully depleted.   On these copiers, the copier will eject the cartridge that needs to be replaced.

How to Change the Toner Cartridge

1.  Locate a spare toner replacement cartridge.   If you do not have a spare toner cartridge, submit a support ticket to us and we will bring some over. If you need help in with how to enter a support request, please use this this guide.

2.  Open the front cover of you your machine.   Please use the following images for reference in locating the cover that needs to be open. If you do not recognize your copier on the list, refer to the Sharp badge on the front of the copier, locate the model number, and match it to the correct image.


5.  Close the front cover.

6.   Place old cartridge into the empty box and mark it as used.

7. Put in a support ticket for copier services to come by and pick it up for recycling.   If you need additional spare toners, please note in the ticket and they will be delivered when the empty cartridge is picked up for recycling.


Content by Label
cqllabel = "sharp" and space = "ATKB"
For more information including resources for support, please visit the Copier Fleet Service Catalog Page.

Search Knowledge Base   

Submit a Service Request