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Welcome to the Information Technology Knowledge Base for Appalachian State University!


We value your feedback! Click HERE to suggest updates to an existing article, request a new article, or submit an idea.

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Type your question in the box Above. If you can't find an answer to your question Submit a Service Request

Submit a Service Request
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Important Links

Software and Services Catalog

Support Website

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titleMost Common
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Recently Updated
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titleWhat is a Knowledge Base?
The knowledge base (KB) is a platform for easily creating, displaying, sharing, and managing web-based knowledge documents. It is designed to provide users within Appalachian State University with a central location for storing and maintaining knowledge. The knowledge base empowers end users to easily locate information for themselves online. It also allows IT Staff to create, categorize, and maintain that knowledge easily. The KB contains a wide variety of searchable information, including technical documents, directions, services, and software.

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Most Common Questions
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Support Website

Submit a Service Request