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  1. Log into your computer with your former password
  2. Connect to ASU campus using VPN software (Pulse, OpenVPN, etc) you will need to log into this software with your new password.
  3. Lock the computer
    MAC - Click Apple > Lock Screen
    PC -  Press Ctrl-Alt-Del > Lock
  4. Log back into computer with your new password


Please contact the Technical Support Help Desk further if assistance is needed. 828.262.8324

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