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Comment: Unlinked appstate.edu as it's not supposed to be clicked on and took out extra spaces, fixed grammar and spelling, and added image captions and alt text.

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The [External] tag is there to help you to realize the message did not originate from an appstate.edu email address.  With a message tagged as [External] you need to consider:

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[Marketing] Email Tagging identifies advertising messages sent by professional marketing groups.  

  • These messages are used for promoting to promote products and services
  • Marketing messages are not considered spam, but end-users may not want to receive them

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Q: Are [EXTERNAL] tagged messages dangerous?
A: No. Many legitimate messages come from external sources.  The [EXTERNAL] tag helps bring attention to email messages that are not from the University assisting in the detection of possible phishing campaigns.

Q: Can I opt - out of or turn off message tagging?
A: No, message tagging is a service to help App State users identify and manage email and protect our email domain.  

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  1.  Open the App State Gmail web interface and click on the settings gear in the top right corner.  
  2.  Click the See all settings button
  3.  Click the Filters and Blocked Addresses link 
  4.  Click Create a new filter
  5.  In the subject line enter one of the message tags [EXTERNAL] [BULK] [MARKETING] [SOCIAL NETWORK] and click Create filter

Using message tags to filter messages.Image Modified

      6. Select the Apply the label checkbox and create a new label to move identified messages to.  

Applying a label for message filtering.Image Modified


All inbound messages identified as Social Network will be moved from the inbox into a label.   Please note that it is important to view filtered labels frequently to ensure tagging accuracy.       


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