Q: What is [External] Email Tagging
A: External Email Tagging is where the tag “[External]” is added to the beginning of the subject line for all email messages that were sent from external sources. In other words, messages not from appstate.edu.
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Q: I received an email that was tagged as [EXTERNAL], but it came from a system my department uses on a regular basis. Is there a way to get an exemption from the [EXTERNAL] tagging?
A: It is the intent that all external messages should have the [External] tag. However, in some cases it may be possible to configure the service to send email as appstate.edu. Please enter a Tech Support Ticket at https://tech.appstate.edu for assistance.
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