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Summary

The Jamf Pro Casper Management Suite (formerly Casper Server) allows ITS to manage Mac OS X clients including: Inventory, Imaging, Patch Management, Software Distribution, Remote Control, Settings Management, License Management, and Usage Management. Jamf Pro also allows ITS to offer iOS & Mac device management (MDM). This includes a Self Service console for over-the-air (OTA) distribution of in-house and App Store apps, and integration with Apple's Volume Purchase Program (VPP), the Casper Suite allows ITS to easily manage iOS mobile devices including: Inventory, Configuration, Security Management, and App Distribution.

Who can use this service?

IT Support Staff

How do I request this service?

Call the Help Desk at 828-262-6266, Monday through Friday, 8 AM – 5PM or enter a support request at tech.appstate.edu

Who do I contact for problems or issues?

Call the Help Desk at 828-262-6266, Monday through Friday, 8 AM – 5PM or enter a support request at tech.appstate.edu


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