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Our Active Directory authentication gives active faculty/staff and current students access to these IT services:

  • University computers:  local desktop access, computer labs, and public workstation logins
  • Online Mac and Windows Computer labs (UDesk) 
  • ASU Secure wireless network
  • uStor
  • FileLocker, CS Gold, and more. 

Who can use this service?

Active Faculty/Staff, and Students enrolled in the current semester or the next term.

How do I request this service?

Service access is assigned by Banner Roles, employment status and student registration records. (NO ACTION REQUIRED).

Who do I contact for problems or issues?

Contact the Help Desk at (828) 262-6266 Monday - Friday 8am -5pm, or enter a support request at

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