Page tree
Skip to end of metadata
Go to start of metadata


After submitting a requisition for an Amazon order, I receive an email stating that all line items have been rejected.


For Amazon orders, there are two common reasons where all line items have been rejected

  1. Go into the requisition from the email
  2. Click on the PR Approvals tab
  3. If the rejection is on the Banner Budget Authorization
    1. follow the instructions here 
  4. If the rejection is on the Vendor Specific Rules 
    1. An account code was used that is not approved for Amazon purchases

Search Knowledge Base   

Submit a Service Request

We value your feedback! Click HERE to suggest updates to an existing article, request a new article, or submit an idea.