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Below is a list of popular devices that are registerable and non-registerable on the University’s network(s). Non-registerable devices are non-registerable due to either security reasons or hardware incompatibility.

This does not include laptops and desktops, to register a computer proceed to Gaming systems and Smart TV's can only be registered for Ethernet access.

Step-by-step guide

To register a device on Ethernet

Some Gaming Devices and Smart TVs may connect to the Wireless Network using ASU-Visitor. For a more reliable connection, we highly recommend connecting any of these devices using an Ethernet Cable. The device must be registered on the ASU network in order to gain a secure Ethernet connection.

Steps for registering your Gaming Device or Smart TV:

  1. Connect an Ethernet cable to the device and to the port in the wall 

  2. Locate the Wired/LAN MAC address for your device (Can be found in the System Settings or Network Settings)

  3. Submit a support request for personally owned devices. Be sure to include the device MAC address and your residence hall in the support request Click Here to submit a support request.

Registerable devices:

Ethernet only:

  • PlayStation 3 / PlayStation 4 
  • Xbox 360 / Xbox One
  • Wii / Wii U – with Ethernet adapter
  • Chromecast – with Ethernet adapter
  • Roku - with Ethernet or Ethernet adapter
  • SmartTV - with Ethernet or Ethernet adapter
  • Apple TV 
  • Blu-Ray player 
  • Amazon Fire TV – with Ethernet adapter
  • Amazon Echo / Echo Dot – with Ethernet adapter
  • Smart-home devices


  • Computer / laptop - Can also be registered on Ethernet
  • Most mobile devices and phones

Devices that may work on ASU-visitor without registration:

  • Amazon Echo / Echo Dot

  • PlayStation 3 / PlayStation 4

  • Xbox 360 / Xbox One

  • Nintendo 3DS / DS / DSi / Switch

  • Sony PSP / Vita

Non-registerable devices:

  • Google Home / Home Mini

  • Amazon Echo / Echo Dot – on wireless

  • Chromecast – on wireless

  • Roku – on wireless

  • SmartTV – on wireless

  • Kindle tablets

  • Wireless printers

  • Sony PSP / Vita

  • Nintendo 3DS / DS / DSi / Switch

  • Amazon Fire TV Stick

  • PlayStation 3 / PlayStation 4 – on wireless

  • Xbox 360 / Xbox One – on wireless

  • Other devices that do not support WPA2-Enterprise wireless

  • Smart-home devices - on wireless


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Click here to submit a Support Request

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