Below is a list of popular devices that are registerable and non-registerable on the University’s network(s). Non-registerable devices are non-registerable due to either security reasons or hardware incompatibility.
Some Gaming Devices and Smart TVs may connect to the Wireless Network using ASU-Visitor. For a more reliable connection, we highly recommend connecting any of these devices using an Ethernet Cable. The device must be registered on the ASU network in order to gain a secure Ethernet connection.
Step-by-step guide
To register a device on campus.
Some Gaming Devices, Smart TVs, and other devices may connect to the Wireless Network using ASU-Visitor. For a more reliable connection, we highly recommend connecting any of these devices using an Ethernet Cable. The device must be registered on the ASU network in order to gain a secure Ethernet connection.
Steps for registering your Gaming Device or Smart TV:
Connect an Ethernet cable to the device and to the port in the wall
Locate the Wired/LAN MAC address for your device (Can be found in the System Settings or Network Settings)
Submit a service request HERE for personally owned devices. Be sure to include the device MAC address and your residence hall in the request.
You will receive an email notification when your device has been registered and admitted onto the network. If you have additional questions, please contact our IT Support Center at 828-262-8324 option 4.
Please note, if your device has already been registered and you move to a different room or another dorm, you do not have to submit a new support request to have your device registered again.
For registering your computer on our network with an Ethernet cable, please visit this link.
To register your computer on the wireless (WiFi) network, please visit this link.
Registerable devices:
Ethernet only:
- PlayStation 4 / PlayStation 5
- Xbox One / Series X
- Wii / Wii U – with Ethernet adapter
- Roku - with Ethernet or Ethernet adapter
- SmartTV - with Ethernet or Ethernet adapter
- Apple TV
- Blu-Ray player
- Amazon Fire TV – with Ethernet adapter
- Amazon Echo / Echo Dot – with Ethernet adapter
Wireless:
- Computer / laptop - Can also be registered on Ethernet
- Most mobile devices and phones
Devices that may work on ASU-visitor without registration:
Amazon Echo / Echo Dot
PlayStation 3 / PlayStation 4
Xbox 360 / Xbox One
Nintendo 3DS / DS / DSi / Switch
Sony PSP / Vita
Non-registerable devices:
Google Home / Home Mini
Amazon Echo / Echo Dot – on wireless
Chromecast – on wireless
Roku – on wireless
SmartTV – on wireless
Kindle tablets
Wireless printers
Sony PSP / Vita
Nintendo 3DS / DS / DSi / Switch
Amazon Fire TV Stick
PlayStation 4 / PlayStation 5 – on wireless
Xbox One / Series X – on wireless
Other devices that do not support WPA2-Enterprise wireless
Smart-home devices - on wireless