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Gmail is Google's email service, which App State has rebranded as Mountaineer Mail. Mountaineer mail is managed via Google's commercial email servers and can be checked in real-time on the web. Access to Mountaineer Mail is available to faculty, staff, current students, retirees, and alumni (for a 12-month period following separation from the university). Mountaineer Mail smart features include:

  • Integration of Google Chat, Meet, Calendar, and other Google Workspace products
  • The ability to create and manage spaces for ongoing and long-term conversations
  • Utilization of writing and intelligent search suggestions


To access Mountaineer Mail on the web, navigate to
Note: If you are logged into a personal Google account in the same browser, you may be redirected to the inbox for that account. See this Help Document to add a second account to your browser session.
To access Mountaineer Mail from a mobile device, please download the Gmail app from the App Store (iOS devices) or the Play Store (Android devices).
Note: App State recommends using the official Google Gmail app rather than third-party mail apps such as Apple Mail.


For tailored assistance with Gmail, contact the Help Desk at 828-262-6266 (Option 1).
For general assistance, please Google's Support Page.


For more information including resources for support, please visit the Gmail Services Catalog Page.

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