The Identity and Access Management (IAM) department is responsible for:

  • the IAM tool, Bravura
  • Banner Administration and Reporting (BARS) application of approved Banner Admin permissions, and
  • coordination with Banner record stewards with respect to privacy and security.

For information on getting support or collaborating with the IAM team, please read the following below.

Bravura

Issues with Bravura Security should be communicated via Jira.

Account Assistance - problems with sign-in or account access should start with the Help Desk.

An Internal Support Request should be completed for the following issues:

  • Active Directory organizational/departmental name change issues
  • Emergency account activation or deactivation
  • Loss of service based on Banner to AD communication
  • Report need
  • Urgent Polling

Set the Route based on the service "Identity and Access Management (Bravura Security)."

BARS

IAM works collaboratively with Security Officers to establish Banner Administrative accounts, WebFocus Dashboard assignments, as well as external UNC accounts like NCID and CEDARS.

To request Banner Admin or WebFocus access, use our Request Banner Account Options form. NCID and CEDARS access may be requested by emailing [email protected].

Collaboration with the IAM Team

Please email [email protected] for questions or concerns about IAM.

If your organization would like to discuss or meet with the IAM team, check the listing below to see who you should contact.

The liaison is your primary contact within the organization. They will likely have the most experience working with the IAM office.

Liaisons are responsible for:

  1. contacting their assigned IAM team members concerning departmental issues,

  2. communicating IAM issues or updates to their department,

  3. representing their department in IAM meetings, and

  4. determining if an issue requires escalation to their supervisor.

The IAM representative header indicates to whom each organization communicates.

Tabitha Alliss, [email protected]

  • Help Desk - Leanna Brown

  • Admissions - Bailey Hostetter

  • University Communications - Heather Brandon

Tamara Lamont, [email protected]

  • Human Resources - Cindy Harper

  • Payroll - Peggy Trivette

  • Academic Affairs - Anni LeaShomb

  • Business Affairs - Justin Hodges

Matthew McNaney, [email protected]

  • Issues concerning Banner, AD, LDAP, Google, or service interaction.

If you would like to appoint a liaison for your department, please email us at [email protected].