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Overview

Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently. Upload items from Drive, collaborate on Docs, Sheets, or Slides, join online meetings with Hangouts Meet, or use Google’s powerful search to look up room members, past conversations, and shared files.

Access

  1. While logged into your Appstate Google account, open a new tab and go to chat.google.com
    (Note: If you are logged into a personal GSuite account in the same browser, you may be redirected to the inbox for that account instead of your Appstate acount. Please see this Help Document to add a second account to your browser session.)
  2. You can also download the Hangouts Chat client by going to https://chat.google.com/download/  Once installed, open the App and sign in to use Hangout Chats as a stand-alone application.
  3. On a mobile device, access Hangouts Chat via Google's official Hangouts Chat app, which is available for free in the AppStore (iOS devices) or Play Store (Android devices)

Tip

Click in the box labeled Find people, rooms, bots to create a room, then add your office coworkers or another group that you communicate with often. Checkout the Hangouts Chat Cheat Sheet for quick guide and links to other helpful articles.

Help

For tailored assistance regarding Google Hangouts, please contact the Help Desk at 828-262-6266 (Option 1)

For general assistance, please view Google's Hangouts Chat support page


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