Instructions for updating the login password for your university-managed computer after changing your password while off campus.
App State computers do not get password updates when not connected to the campus network.
Step-by-step guide
- Log into your computer with your former password.
- Connect to App State using our Virtual Private Network (VPN) software (Cisco Secure Client). You will need to log into this software with your new password.
- Lock the computer
MAC - Click Apple > Lock Screen
PC - Press Ctrl-Alt-Del > Lock - Log back into your computer with your new password.
Please contact the ITS Help Desk further if assistance is needed at (828) 262-8324.