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What is Zoom Telehealth?

Zoom Telehealth is a secure web conferencing tool that is intended to be used for health-related consultation services.

Is Zoom Telehealth HIPAA compliant?

Yes. Additional information about settings controls and encryption can be referenced here.

Who has access to Zoom Telehealth?

Zoom Telehealth accounts are provisioned to AppState service providers on an as-needed basis.  Please contact the Help Desk if you are service provider interested in using Zoom Telehealth. 

Will my patients need a Zoom Telehealth Account?

Zoom Telehealth patients/participants/invited attendees do not need to request a Zoom Telehealth account.   The service provider/host account account initiates all meetings and applies the inherent security settings when starting the meeting.    

How do I login to Zoom Telehealth?

Zoom Telehealth offers multiple options to login and schedule a meeting. 

  • Login/Schedule from the Zoom Desktop App
  • Login/Schedule from the Zoom Web Portal
  • Schedule in Google Calendar from Zoom for GSuite plugin

How do I switch between the Zoom Telehealth and Zoom Pro Accounts? 

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