Appalachian State University's IT currently follows the model of supporting the latest released version of macOS (following an internal testing period) and one version previous.
The currently supported operating system versions are:
If your device is eligible for an upgrade, you may have received a macOS Upgrade Notification. You can view the macOS Upgrade Notifications article for more information about the notifications or continue with the steps below to upgrade macOS:
Upgrades, while generally very safe, do run minimal risk of data loss. Please ensure your data is backed up to another location before initiating any upgrade. One of our Desktop Support Specialists will be happy to assist with this process. Please visit tech.appstate.edu and submit a request for Computer Support.
Click the Upgrade button to begin upgrading your Mac.
When you initiate an upgrade, your Mac will download necessary components and will need to restart to perform the installation. Before proceeding, save your current documents, quit any open applications, and copy all files and user data to another computer or backup drive. If this is a laptop, please connect to a charger at this time. This process could take an hour or more to complete and your Mac will be unavailable during this time.
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