Kaltura Analytics give perspective, not definitive information. Be careful not to use Kaltura Analytics as a sole measurement for an attendance or participation grade; if the analytics do not show a particular student viewing your video in a specific timeframe, that does not mean the student did not try to view it. For example:
Many faculty rely on Kaltura Analytics to check who has viewed content and for how long. People utilizing privacy-enforcing or ad-blocking software may not appear in Analytics reports for Kaltura. Though not recommended, if faculty decide to use Analytics to take attendance or for a participation grade, please ask students to disable any ad-blocker on their browser from AsULearn and Kaltura.
Are you seeing either an "Access Denied" error or one that says "It seems your browser is blocking 3rd party sessions cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies?"
Workarounds will vary based on the privacy or ad-blocking software the end-user is using. If it is possible to allow Kaltura domains or disable the software for AsULearn (URL: https://asulearn.appstate.edu) and Appstate's Kaltura Media Space (URL: https://mediaspace.appstate.edu/) please try that. You can also whitelist certain domains, such as analytics.kaltura.com or stats.kaltura.com
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