Cisco Secure Client AnyConnect is a Virtual Private Network (VPN) application that creates an encrypted tunnel from an off-campus device back to App State's secure network. AnyConnect VPN is only required when needing to establish a secure connection to secured App State websites, applications, and services from an off-campus network.
AnyConnect VPN is intended only for university-managed devices and will not work while on the wired or wireless App State secure network. You must be on your home or public network, or on the asu-visitor wireless network.
AnyConnect is installed on all faculty and staff computers. Grad students and student employees can get access to AnyConnect VPN via a request from their supervisor. All other students must use Open VPN for students.
How to connect on your university computer
Windows
- To launch AnyConnect, click the Cisco Secure Client icon
located in the system tray. This will open AnyConnect VPN.
(system tray)
(icon in the tray)
- Under AnyConnect VPN make sure vpn.appstate.edu is in the blank/dropdown block, as shown below, and click Connect to the right of the drop-down.
- This will open the login window. Enter your App State username (@appstate.edu is not needed) and password. Click OK.
Authentication will fail if you are trying to connect from the secure App State wired or wireless network.
- This will initiate a DUO authentication Approval request.
- You will need to provide DUO verification in one of the following ways:
- Receive an auto-push to your primary/default device if push notifications are enabled.
- Add a comma to the end of your password followed by a passcode (from a token or use an emergency bypass code).
- Add a comma to the end of their password followed by the word 'phone' to receive a DUO phone call to a registered phone number.
- Learn more in our Article on How to Connect to an ASU network.
- You will need to provide DUO verification in one of the following ways:
- Once you Approve the DUO request, the following AnyConnect VPN terms will pop up.
- Click Accept to establish an AnyConnect VPN session and your status will be updated to show a connection.
The use of this new VPN tool will be limited to university-managed computers. You can use an unmanaged or personal device to connect to campus networks using uDesk, our on-campus computer experience accessible from any browser.
- Go to your Applications folder.
- Select the Cisco folder.
- Click or drag Cisco Secure Client to your doc to open AnyConnect.
- Under AnyConnect VPN make sure vpn.appstate.edu is in the blank/dropdown block, as shown above, and click Connect to the right of the drop-down.
- This will open the Login window. Enter your App State username (@appstate.edu is not needed) and password. Click OK.
- This will initiate a DUO authentication Approval request.
- Receive an auto-push to your primary/default device if push notifications are enabled.
- Add a comma to the end of your password followed by a passcode (from a token or use an emergency bypass code).
- Add a comma to the end of their password followed by the word 'phone' to receive a DUO phone call to a registered phone number.
- Learn more in our Article on How to Connect to an ASU network.
- You will need to provide DUO verification in one of the following ways:
- Once you Approve the DUO request, the following AnyConnect VPN terms will pop up to show you are connected.
- Click Accept to establish an AnyConnect VPN session and your status will be updated to show a connection.
If your connection fails, or if secure services are not working as intended, a full computer restart will usually resolve the issue.
Accessing the VoIP Phone System off-campus
For instructions to set up Cisco Jabber to connect to the VoIP Phone System, review Accessing your VoIP phone off-campus with Cisco Jabber.