Instructions for updating the login password for your university-managed computer after changing your password while off campus.
App State computers do not get password updates when not connected to the campus network.
For Windows
- Log in to your computer with your former password.
- Connect to App State using our Virtual Private Network (VPN) software (Cisco Secure Client). You will need to log into this software with your new password.
- Lock the computer, press Ctrl-Alt-Del > Lock.
- Log back in to your computer with your new password.
For Mac
Follow the guide How Jamf Connect Syncs Your Mac Password After a Password Change.
Contact the ITS Help Desk further if assistance is needed at (828) 262-8324.