BenefitFocus is the system in which employees enroll in benefit elections and historical benefit data is stored

Who can use this service?

All permanent, full-time and three-quarter-time employees (employed for the full academic year) at Appalachian State University are eligible to participate in the benefit program.  To view your Benefits package, log into your Employee Self Service account. 

How do I request this service?

All medical enrollment must be completed within 30 days of your hire date. All retirement forms must be completed and returned to the Benefits Office within 60 days of your hire date.  

Who do I contact for problems or issues?

Contact Human Resources at or alternatively the Help Desk at 828-262-6266, Monday through Friday, 8 AM – 5PM or enter a support request at

Internal Data (Requires Login)

Status: Active

01/11/2023 15:38:43