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Comment: Removed Mountaineer

The standard for former student email accounts has been updated to the following:  

Info

A student's Mountaineer Apps ( Google ) account is valid as long as the student is enrolled.  Access to the Google account will be extended as a courtesy to the student for 1 year after the last attended semester.   If a student becomes employed by the university the email account will terminate on the last day of university employment forfeiting the 1 year grace period.  

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Please make sure all data is offboarded prior to before the end of the term. 

The following accounts are scheduled to be deleted on Wednesday, April 3, 2024

  • Students who graduated or last attended in in the Spring, Summer, or Fall of 2021
  • Students who graduated or last attended in the Spring, Summer, or Fall of 2022

If your Mountaineer Apps App State Google account falls into this category, you must retrieve any emails, drive files, or calendar appointments prior to before April 3, 2024 or , or they will be purged.  

The University assumes no responsibility for backing up personal material or personal information stored on University Information Technology and shall have no obligation to produce any such personal material or information at any point during or after an individual’s period of employment, enrollment, or other affiliation.

Please take action before the deadline to prevent data loss.  

Note: You will need your Mountaineer Apps App State Google account username and password to complete these steps. If you do not know your App State username and/or password, use the following links to recover them:

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titleStep 1: Update your Personal Email Address in BannerWeb
  • Go tohttps://to bannerweb.appstate.edu to provide/update your alternate email address on file with the university by selecting the “personal information” tab then “view/update your personal email address”. Enter an email address and click submit. 
  • This email address will allow the university to maintain communication with Alumni in the future.

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For questions or concerns related to Alumni interactions, contact the Alumni Association at (828)262-2038, alumni@appstate.edu, or visit https://www.alumni.appstate.edu.

Contact the IT Help Desk by phone at 828-262-6266, email support@appstate.edu or, or submit a support ticket for all other questions or concerns regarding self-service, account access, or data retrieval.