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Problem

Course load is not accurately reflected within Scheduled Teaching, as recorded in Digital MeasuresWatermark Faculty Success. For example, a course taught in the Fall is not listed. 

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Courses could be missing due to the timing of when they were created within Banner.  Course information within Watermark Faculty Success is not updated as it happens. Classes are created throughout imported into Watermark Faculty Success at the start of a semester and the end of a semester. Classes are created within Banner throughout an academic period, and sometimes including after drop/add. Course information within Digital Measures is not updated as it happens, but at various times throughout the semester.

Solution

Please contact the University Administrator Rob Robertson. 

Rob Robertson
Digital Measures Administrator
2064 Peacock HallWatermark Faculty Success Administrator
828-262-8997
robertsonrw@appstate.edu


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For more information including resources for support please visit the Digital Measures Service Catalog Page.


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