Welcome!
Welcome to the technical Knowledge base for Appalachian State University. This is where you will find answers to your technical questions. Type your question in the box below.
Recently Updated Articles
Knowledge Base Support
- Paula Ransom - ransompa@appstate.edu
Browse by Topic
-
A
- a
- abletonlive11
- academicimpressions
- acalog
- accessibility
- accessibility-tp
- accountassignments
- account-backup
- accudataintegratedmarketing
- acrobatpro
- activate
- adminbyrequest
- administrative-and-business
- adobe
- adobecreativecloud
- adobe-creative-cloud
- adobeplugincinemagrade
- adobepluginfusionpro
- affirmityaaplanner
- agorapulsesas
- aicpaassociationofinternationalprofessionalaccountantscertificatecourses
- aim
- aims
- alchemy
- allaboutpdf
- allaccessdieteticspassclass
- allseated
- alteryx
- alumni
- amazon-faqs
- amazonkindleapp
- americandatabankcomplio
- americanhospitalassociationahadatabase
- ampmobilepay
- anaplan
- android
- androidstudio
- announce
- antaresautotuneprox
- anthologyencompass
- antivirus_and_security
- antivirus-software
- anyconnect
- aportfolio
- appalachiantechnologyservicedesk
- appcard
- apple
- appleappeasyres
- appleappgoodnotes
- appleschoolmanager
- apple-self-service
- appointlet
- appointment
- appstate
- appstatecareers
- appstate-hickory
- appstateserviceandsoftwarecatalog
- appstatesportscom
- appworx
- apstylebookonline
- arcgis
- arcgisdrone2map
- archived
- arms
- armsathletics
- armsrecruitingsoftware
- articulate360
- asana
- ascap
- aspinvoiceautomation
- assistedtechnologyworks
- asulearn
- asulearn4
- asulearn-fac-assignment
- asulearn-fac-assignment-grading
- asulearn-fac-backup-restore
- asulearn-fac-comm
- asulearn-fac-course-mgt
- asulearn-fac-media
- asulearn-fac-quiz
- asulearn-fac-res
- asulearn-faculty
- asulearn-fs
- asulearnglobal
- asulearn-gradebook
- asulearnprojects
- asulearn-ss
- asulearn-students
- asulearn-tp
- asuvpn
- asu-vpn
- atempo
- athleticticketsales
- atlassian
- atlasti
- audacity
- auraliamusitionfirst
- aurorasolar
- authentication
- autoaudit
- autodeskautocad
- autodeskfusion360
- autodeskmaya
- autodeskrevit
- avalarataxcompliancesoftware
- avidnexisproserver
- azurelabservices
- azuretoolsforteaching
-
B
- b
- backbaybatterysimulation
- backup
- bandlab
- banner-8
- banner-8-inb
- banner-9-self-service
- banneradministrativepages
- bannerapplicationnavigator
- basecamp
- basketballstatisticspro
- bccsoftware
- beautifulai
- benefitfocus
- beyondtrust
- biginterviewinterviewtrainingservice
- binarymaker3
- bioedit
- biorender
- bitlocker
- bitsight
- blackbaudawardandstewardmanagement
- blog
- bluebeamrevu
- bluefin
- blueridgexray
- bluetoothcoachtocatchercommunicationsystem
- boardeffect
- boardmaker7
- bookcreator
- boot
- brackets
- brickfieldaccessibilitytoolkitformoodle
- browzwear
-
C
- c
- cablecastannualsupport
- cabletelevisionservice
- calendar
- camera2prophotography
- campus360
- campus_comm_tools
- campusesp
- campusreel
- camtasia
- canva
- canvaenterprise
- capitaliq
- captureonepro
- carolinaatm
- casestudiesfromharvardbusinesspublishing
- catalog
- cayuse
- cayuseanalytics
- cdpdatalicenseacademic
- celemonymelodyne5studio
- centralwarehouserequestform
- certiport
- cfnc
- changestyleindicator
- chartmakerproipadapplication
- checkin
- chematix
- chemdraw
- cheminventory
- chromerivertravelsystem
- ciscojabber
- ciscosecureclient
- citiprogram
- classroom
- classroom_tech
- cleanaddress
- clippingmagic
- clo3d
- clockworks
- cloudresearchconnect
- clover
- club-connect
- clubconnectthestudentdevelopmentrecord
- cnscollaborativenetworkservices
- cognitionrun
- collegeappprospectivepipelineservices
- collegeboardsegmentanalysisservice
- collegenetlynx
- commonapplication
- common-asulearn
- common-topic
- communication_and_collaboration
- communication-and-collaboration
- companionanimaleuthanasiatrainingacademycaeta
- completeanatomy
- computerlabs
- computer-labs
- computer-refresh
- comsol
- confidential
- confidentialdatascanningandcleanup
- confidential-data-scanning-and-cleanup
- confluence
- confluence-orientation
- connect2concepts
- constantcontact
- consultantservices
- content-by-label-macro
- contract-faqs
- copierfleetservices
- copy
- coreldrawstandard
- corvel
- coursebrandpro
- coursebuildapprovalsystem
- coursefacultyevaluations
- courseraacademiclicense
- courseval
- covidence
- cowriter
- creatopy
- credlybadging
- cricutdesignspace
- crsp
- csgoldcsgold
- curemd
- cyberattackincidentresponse
- cyberduck
- cyberseniors
- cygwin
-
D
- d
- dataanalyticssimulationstrategicdecisionmaking
- datacamp
- datatransfer
- davinciresolvestudio18
- davis
- debtbook
- decisionpro
- decisiontools
- dedoose
- degreeworks
- deleted_service
- design
- desktop
- desktop-and-mobile-computing
- digidata1550b1whumsilencerdigitizerandpclamp11
- digitalcommonsexpertgallerysuite
- digital-measures
- digitalmediastudio
- digitalpromise
- digitalsignagescala
- digital-signage-scala
- dmarc-authorized
- dmca
- dnhgodaddycom
- docusign
- docuware
- dolbyatmosproductionsuite
- domain-protection
- dooraccessforuniversitybuildings
- doricocompositionsoftware
- dotdotgoose
- dovetail
- dragonnuancenaturallyspeaking
- drive
- dropbox
- drumgenius4projazzlabversion302
- drupal7
- drupalwebservices
- dten
- duo
- duo2factorauthentication
- dynamicforms
- dynata
-
E
- e
- e360byenvisionstrategies
- easycbm
- ecoinvent
- ecrashandstopform
- edconnect
- educationaltestingservices
- eduroam
- eigdotster
- ekkoproject56
- electronicmediadisposalanddecommissioning
- electronicnewsproductionsystemforapptv
- email-tagging
- emergencynotificationservicealertus
- emergencynotificationservicealertusbeacons
- employeeselfservice
- encryption
- endnote
- engage
- enginiussoftwarebydecisionpro
- enode
- enrollment
- enscape
- enterpriseapplicationadministration
- enterprisebackupservices
- enterprisestorageservicesnfsandsmb
- enterprisetoolkitlegacytoolkitstudio5000
- epicbooks
- eprime
- eprint
- equifaxi9anywhere
- erdasimagine
- erezlife
- escalatedsupportforstudentaffairs
- eventmanagementsystem
- eventussasaddon
- everfitraining
- everify
- evernotescannableapp
- exaptivecognitivecity
- explorekiosk
- export-contacts
- extenderforconfluence
- exxatprismeducationmanagementsoftware
-
F
- f
- faculty
- facultyselfservice
- facultyworkloadbanner
- fadein
- faq
- fathom
- fax-server
- ferpa
- fetch
- fevosocialcart
- fieldprint
- figshare
- filelocker
- filemakerpro
- file-organization
- file-repository
- fileshare
- filesharesecurefiletransferservice
- filezilla
- filmicprovideo
- financeselfservice
- financialaidcheckin
- firefox
- firewallsnat
- firsthand
- flac
- flac-academicdept
- flac-deans
- flac-faculty
- flashissue
- flip
- foodservicesinvoiceedi
- foreignnationalinformationsystemfnis
- form
- formfusion
- forms
- fraud
- free-adobe
- freedompay
- fullmeasure
-
G
- g
- gallupcliftonstrengthsassessment
- garageband
- gather
- gaussian
- g-drive
- geneious
- general-faqs
- generalselfservice
- geocodio
- geographic-information-systems
- geomapapp
- geometerssketchpad
- getting
- gigapixelai
- gliffyonlinediagramsandflowcharts
- gmail
- goldbook
- google-account-assistance
- google-add-on
- googleaddonadobeacrobat
- googleaddonasana
- googleaddonautocrat
- googleaddonautolatex
- googleaddonaverylabelmerge
- googleaddonbookingcalendar
- googleaddoncalendly
- googleaddonchangecase
- googleaddonchoiceeliminatorlite
- googleaddoncolaboratory
- googleaddoncopydown
- googleaddondocumentstudio
- googleaddonemailnotificationsforforms
- googleaddonequationeditor
- googleaddonformapprovals
- googleaddonformlimiter
- googleaddonformmule
- googleaddonformnotifications
- googleaddonformranger
- googleaddongoalseek
- googleaddonhighlighttool
- googleaddonhiveforgmail
- googleaddonkaizena
- googleaddonlucidchart
- googleaddonmailmerge
- googleaddonmathequations
- googleaddonnearpod
- googleaddonopensolver
- googleaddonorangesliceteacherrubrics
- googleaddonpaperpile
- googleaddonpeardeck
- googleaddonprezi
- googleaddons
- googleaddonsmartcite
- googleaddonsupermetrics
- googleaddontrello
- googleaddonyamm
- google-apps
- google-assistance-request
- google-backup
- googlecalendar
- google-calendar
- google-chat
- googlechatservice
- googlechrome
- googleclassroom
- googledrive
- google-drive
- googleearth
- google-faq
- google-forms
- google-group
- googlegroups
- google-groups
- googlejamboard
- googlemeet
- google-photos
- google-storage
- gorilla
- gotranscript
- grade
- grammarly
- graphpadprism
- grouper
- groups
- groupwisdom
- grubhubfoodordering
- gs
- gsuite
- guidedfundraising
-
H
-
I
- i
- icontact
- ideadataanalysissoftware
- idemiamorphowavereaders
- igagecarlsonrt4
- ignited
- ihhstitaniumscheduledatabase
- imc
- infclrlocalexchange
- inforeadygoldversion
- inforeadyreview
- information-security
- infrastructure
- innosoftfusion
- instituteforhealthcarecommunicationundertheihcveterinarycommunicationproject
- insun
- intedashboard
- intellecheck
- interactivedatalanguageidl
- intercom
- internal
- internal-report
- internal-resource
- internal-service
- internetexplorer
- internshipinventory
- inxathlete
- ios
- ios-tp
- ipad
- ipadapp3bsmartanatomy
- ipadappaccessibleliteracylearning
- ipadappartivive
- ipadappblocklyfordashrobots
- ipadappforscore
- ipadappgoosechase
- ipadapplucidspark
- ipadappnomadsculpt
- ipadapptactustherapy
- ipadappvideostopwatchsc
- ipadappwonderfordashanddotrobots
- ipadiphoneapptestflight
- iphone
- irealpro4musicbookbackingtracks
- issuupublishingtool
- it-acquisition
- itacquisitionservices
- it_professional_services
- it-professional-services
- itprojectmanagementservices
- itservice-template
- itsoftwareandserviceinventory
- itsoftware-template
- ivanti
- ivantisecureaccessclient
- ivsinteractivevideoservices
- ivysoftware
- izotope
-
J-K
- j
- jabber
- jamfconnect
- jamfpromanagementsuite
- jamf-pro-management-suite
- jamfschool
- jamfselfservice
- jamovi
- jasp
- java
- jiraservicemanagement
- jirasoftware
- jira-software
- jmp
- jumpforward
- k
- kahoot
- kaleidoscopepro
- kaltura
- kalturamediaspace
- kb
- kb-titlepage
- kelloggglobaldualsourcinggame
- kendallhunt
- kendall-hunt
- kerkythea
- keypersystems
- keyshot
- khanacademykhanacademykids
- knowbe4
- knowledgemattersbringhotelmanagementtolifeforyourstudentsremoteorintheclassroom
- kurzweil3000
-
L
- l
- labster
- labview
- laerdstatisticswebsite
- lampwordsforlifespanishenglish
- laundryview
- ldapauthentication
- learningcom
- learningspacematrixassurance
- learningspace-matrix-assurance
- learningspacesclassroomtechnology
- leasequery
- lectra
- lectrasuite
- letterland
- librarika
- library
- librarydigitalcollections
- librarydigitization
- libraryereserves
- libraryh3lplibraryhelpnubgames
- libraryonlinelearning
- libraryoverdrive
- librarypodiumautomation
- librarysciencedirect
- libraryvideography
- lightburn
- linkedinlearning
- linkedinlearning-curator
- liquid-files
- liquidwebcloudsites
- littlefieldresponsivesimulation
- liwclinguisticinquiryandwordcount
- llamasoftsupplychaingurux
- lock
- lrs
- ltlessonsbyadinstruments
- lucidholdings
- lyrasisarchivesspace
-
M
- m
- mac
- macos
- macsys
- mac-tp
- mactracker
- mailchimp
- mailerlite
- mainstage3
- malwareprotection
- map
- maple
- markstratmarketingsimulation
- mastercam2022
- match
- mathematica
- mathematics-science-and-statistics
- matlab
- maxient
- maxqda
- medhubevalue
- medicatmedportalandassociatedservicesandsoftware
- mercury
- mercurygatecertificationprogram
- mermaidpluginforconfluence
- meshlab
- meshmixer
- microsoftcopilot
- microsoftoffice
- microsoft-office
- microsoft-paint
- microsoftproject
- microsoftvisiopro
- microsoftwindows
- microsoft-windows
- midjourney
- minitab
- mirametrics
- mirocom
- mixingstationforiosandroid
- mixprosimulation
- mobile
- mobileid
- mobilephoneanddataplans
- mobileprint
- mobileup
- mobymax
- modelsim
- momento360
- mongoosecadence
- moodharmonymedia
- morpholiotraceipadapplication
- mountaineer-apps
- mountaineer-calendar
- mplus
- mtqlocal
- muckrack
- multimedia-and-web-publishing
- myapp
- myclinicalexchange
- myersbriggsscoring
- mymountaineerportalslate
-
N
- n
- naming-conventions
- nationalstudentclearinghouse
- naturalreader
- navigate360scanningsubscription
- netcontrol2
- netdocuments
- netreg
- network
- networkinfrastructuremanagement
- network-management
- networkvulnerabilityscanning
- new-phone
- newsela
- nexgen
- nextrequest
- nheganshotproequipment
- nihtoolboxapplicationsubscription
- noah
- nonvisualdesktopaccessscreenreadernvaccess
- nvivo
-
O
- o
- ocelotchatbot
- oculusquestmetaquest
- offcampuspartners
- office-365
- office-hours
- omeka
- omnigraffle
- ondemandwebinarsubscriptionfromexportcompliancetraininginstitute
- onlinewindowscomputerlabs
- onlinewindowscomputerlabwithgpu
- onscreentakeoff
- openaigpt3
- opencap
- opendss
- openrefine
- openstudio
- operating-systems-and-utilities
- operationaldatastore
- optimalworkshop
- optitex
- oqanalyst
- orbit
- order-faqs
- organimi
- originpro
- other
- other-g-apps
- otterai
- outages
- overleaf
-
P
- p
- paceschedulersoftware
- paciolan
- packback
- padletpro
- panopto
- panorama360
- pantheon
- papercut
- papercut-student
- paperlesspost
- parentorientation
- parentportal
- parkmobile
- participatecom
- pass
- password
- passwordmanager
- past4
- patcommedicalmediaworkstationsoftware
- peopleadmin
- peoplefluentaaplanner
- peregrine
- permahwellbeingsurveytool
- persona
- personal-devices
- personneldatafile
- pharos
- phishing
- phone
- phonereg
- photomechanic
- photos
- photoshop
- pictello
- piktochart
- platinumplanner
- plclogix5000
- plsqldeveloper
- pmgo_sop
- pmgo-sop
- podbean
- podiumeducation
- policymanual
- polleverywhere
- ponemahsoftwaresystem
- positioncontrolbudgetrevision
- powerdms
- precivsoftware
- presence
- pressbooks
- prezi
- primaverap6
- printer
- printers
- printing
- print_management
- printqueuecreation
- print-services
- print_software
- procareconnect
- procreateforipad
- prod_project_mgmt_tools
- proficio
- prohibet
- project-resource
- prolandscape
- proloquo2gobilingualenglishspanish
- prometric
- promovierecorder
- proquest
- prosuitefromprovalisresearch
- protopia
- psychologytoolslimited
- pulse
- pulsesecurevpn
- punchbowl
- push
- putty
- pvsyst
-
Q-R
- q
- qglobalpearson
- qualtrics
- quartusii
- quickbooks
- quickmail
- quinncia
- quiz
- r
- radiocomputingservicesoftware
- ramasmetapop
- rdc
- reactivate
- readingplus
- readworksapp
- realrecruit
- redcap
- reflexmath
- regimeshiftdetectionsoftware
- remark
- remind
- remote
- remoteservices
- reporter
- required-update
- research
- researchcomputinghighperformancecomputing
- reserve-space
- responduslockdownbrowserandmonitor
- restore
- retirees
- retrieve
- revcomenterpriseaccount
- rhino3dmodeling
- risevision
- riskassessmentsandsystemtesting
- rmspropertymanagement
- rocketbook
- roku
- rsmeans
- rstudio
- rundowncreator
-
S
- s
- safari
- sage
- saltsystematicanalysisoflanguagetranscripts
- sas
- save
- scala
- scanning
- scan-to-drive
- sched
- schedule
- schoolsims
- scifinder
- screencastomatic
- screencast-o-matic
- screenflow
- screenpal
- scrivener
- securing-the-human-training-videos
- security
- securityawareness
- security-awareness
- seedlinked
- seesaw
- selectsurvey
- selfservice
- self-service
- semasoftware
- sensource
- sensusaccessibilitysoftware
- series25r2525live
- server
- service
- service-all-label-pages
- service-catalog
- service-report
- service-review
- shadowhealth
- shared-drive
- sharp
- shopping-faqs
- shortcut44energylogprogram
- sibelius
- sigmaplot
- signupgenius
- simap
- simaticstep7professionalv18
- simbound
- sketchup
- skyfactorbenchworks
- slideroom
- slido
- smaply
- smart
- smart_classroom
- smartdraw
- smarthinking
- smartmark
- smartpls
- smartsource
- snagit
- snapcorefirst
- snapsceneipadapp
- snapseedphotoeditor
- socialmediaatappalachianstateuniversity
- socialscienceresearchnetworkssrn
- software
- software-all-label-pages
- software-report
- softwareservices
- sonasystems
- soundcheckpro
- soundcloud
- soundtrap
- sourceconnect
- specialgenericaccounts
- specify6
- spotify
- spotparkinginc
- springshare
- spss
- staff
- starfall
- started
- stata
- status
- statuspageforjiraservicemanagement
- statusupdate
- stellaiibyiseesystems
- stopform
- stoplight
- storage
- storyboardthat
- storyworks
- streamyard
- student
- studentaccountswebcreditcardpayments
- studentaffairscustomwebapplication
- studentdatamart
- studentlegalclinic
- student-printing
- studentreviewsofcourses
- students
- studentselfservice
- studenttravel
- studioabroad
- studyusadigitalpluspackage
- stukentmimicsocial
- subitupprofessionalpackage
- suneye
- supabaseonlinedatabase
- surecutsalotpro5vinylcuttingsoftware
- surveillancecameras
- surveymonkey
- swankmotionpictures
- sync
- sync-content
- systat
- systemcenterendpointprotection
- systems-status-dashboard
-
T
- t
- tableauappanalyticsdashboardanddatavisualizationtool
- tableausoftware
- tabula
- tagboard
- takeout
- tangocard
- tax
- teaching_and_learning
- teaching-and-learning
- team-work
- technology-support
- technologysupportcenter
- tech-support
- telehealth
- telephoneservicesoncampus
- telework
- template
- terradotta
- terrset
- testscoringscantron
- text-editing-and-database-management
- textedly
- textronsystemsfeatureanalyst
- thefoodprocessor
- thefoodtruckchallengesimulation
- theplaystationnetwork
- thinglink
- thunderbird
- ticket
- time2track
- timeclockplustcp
- tips-and-tricks
- tk20
- to
- todoistchromeext
- topazgdocsigner
- torusgames
- totalcontractmanager
- touchchathdaacwithwordpower
- traccloud
- trackingfootball
- transcript
- transfer-data
- travax
- trello
- trelloforgmailaddon
- trelloplugincardsyncforteams
- trellopowerupamazingfields
- trellopowerupevernote
- trellopowerupprintboard
- trendkite
- trint
- triobycompansol
- tripleseat
- truescreen
- trumediabaseballstatisticssoftware
- turnitin
- twinmotion
- two-factor
-
U-V
- u
- udesk
- udesk-azure
- udesk-azure
- udesk-gpu
- udesk-mac
- ugcsexpert
- ultimatedrillbook
- uncgafiles
- university-accounts
- universityhousingportal
- unrestored-unknown-attachment
- ustor
- v
- variationsaudiotimeliner
- vcarvepro
- vecteezy
- venngage
- vercelhostingplatform
- verifymyfafsa
- verniervideoanalysis
- vertteamsystemvts
- vetbloom
- viatrm
- vimeoplus
- virtual-and-accessible-resources
- virtualanimalanatomyvaa
- virtualizationhostingandmanagement
- virtualrealityoculus2goggles
- virtualsportssciencesoftware
- visio
- visio-pro
- vitalsource
- vizoo
- vlcmediaplayer
- voicerecorderpro
- voicethread
- voip
- volunteer
- vpn
- vscode
-
W-X
- w
- wallstreetprep
- warehouseboneyardservices
- watermarkfacultysuccess
- wavespluginsoftwareforprotoolssuperrack
- webcheckout
- webdevelopmentandsupport
- webfocus
- webforms
- webhostingcontentmanagement
- websites
- websphere
- wellnessliving
- wessexsalesmanagementsimulation
- westlawproflex
- wevideo
- wfh
- whentowork
- whova
- wifi
- windographerv5
- windows
- windstar
- wirecast
- wiredhardware
- wired-software
- wireless
- wireless-network
- wireless-networking
- wirelessnetworkingwifi
- word
- wordperfect
- wordpress
- workshop-creation
- workshop-scheduler
- workshopschedulercatalogentry
- wrplotwindroseplotsformeteorologicaldatalakessoftware
- x
- xeroxb7025hs2printer
- xitracs
- xtramath
-
Y-Z
- y
- ym-linkdp
- ym-shopact
- yomart
- yomart-approvals
- yomart-contracts
- yomart-dp
- yomart-faqs
- yomart-for
- yomart-multiplelines
- yomart-receiving
- yomart-shopping
- yosef-google
- z
- zbrush
- zeemee
- zoom
- zoomappkahoot
- zoomosc
- zoomstreamingtoyoutube
- zoom-telehealth
- zoomtelehealthwebconferencing
- zoomwebconferencing
- zoom-web-conferencing
- zwiftapp
-
0-9