This article provides instructions on creating a knowledge base article for the Appalachian Technology Knowledge Base
At this time you must request permission to create an article for the Knowledge base. You can request permission by emailing ransompa@appstate.edu (Paula Ransom)
Step-by-step guide:
Navigate to the Appalachian Technology Knowledge Base Space (referred to as ATKB for the rest of this article)
Click on the "Create from template" button
Choose the template you would like to use ( How-to or Troubleshooting)
Enter title of the article into the Name text box
How-to titles should be the sentence following How to. Ex: How to create a knowledge base article for ATKB = Create a Knowledge Base Article for ATKB
Troubleshooting Article titles should be simple description of problem. Ex: Missing Classes in AsULEARN
Enter labels for article in the Label text box, labels are lower case and one word only. If two words are needed use a dash in between the words. These labels are used to organize articles only (list related articles together and in the Page Tree) Searches include the body of articles so extensive labeling is unnecessary.