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An account owned by an App State employee that represents a position, department, or organization. Previously referred to as "Generic account."

Password change

Click here for information about changing your nonhuman account password.


Data Structure

Nonhuman accounts in Banner are not full user identities. Instead, they are flagged, username GORPAUD records indexed to a user account's PIDM. A nonhuman account GORPAUD record consists of:

  • GORPAUD_PIDM - PIDM of the accounts owner
  • GORPAUD_USER - a special flag denoting the account is a nonhuman account and not a user's historical identifier record.
  • GORPAUD_CHG_IND - the letter "I" (i.e. uppercase i).

Unowned nonhuman accounts are assigned to the ACCOUNTG system account until reassigned.

Bravura process
  • A nonhuman account creation or update request is made using the Google Assistance Request Jira ticket. The administrative creation and update of the nonhuman account occurs in Bravura.
  • After naming, setting the owner, and submitting the nonhuman account in Bravura, it creates a matching Google, AD, and LDAP record.
  • Password changes on nonhuman accounts are performed by the account owner. After signing in with their credentials, they may select a managed nonhuman account under the Help user option on their dashboard.
  • A person must have a primary affiliation of Faculty, Staff, or Adjunct in order to be a nonhuman account owner. Those without these affiliations will have their nonhuman account ownership moved to the default system owner named "ACCOUNTG."
  • Emails sent to a system-owned account will not bounce back to the sender. They will remain in the inbox until a new user takes ownership.
  • IAM will send an annual reminder to nonhuman account owners reminding them of their account ownership.
  • Service Account (restricted page) passwords do not expire and do not receive a notification.
  • Upon system owner transfer, the LDAP account is disabled and its password scrambled.
  • Nonhuman accounts assigned to the system owner are placed into the Managed/Inactive Nonhuman Google OU. If a nonhuman account requires permanent retirement, a Google Assistance Request ticket must be submitted to suspend the account.