This guide will show you how to use Jamf Self Service on your University-Owned iOS Device to install apps available from Appalachian State University. Self Service is installed on all University-Owned iOS Devices that are enrolled in JamfCloud. If it is not already installed, please submit a support request at support.appstate.edu/help. If you would like to request a paid App to install, please refer to the Request Paid App in Self Service Guide.

Note

Self Service and the apps available from Self Service are available to University-Owned iOS Devices only. These Applications cannot be installed on your home/personal mobile device at this time.

Step-by-step guide

  1. From your Home screen, locate the Self Service app and tap to launch it.

    Open Self Service from your desktop or your dock. Search for the app you want to download or find it by browsing.

  2. When you find an app that you would like to install, tap on the icon to bring up more details about the app. When you’re ready to install it, simply tap the Install button.Click install to install the app.

  3. When the application has been successfully installed, the Reinstall option will replace the Install button. You can now locate and launch the Application from your Home Screen.

    After install is completet the button will say reinstall. You can find the application in your applications folder or on your desktop.

Note

Do not buy an App that costs money directly from the App Store with a P-Card. You should never assign a P-Card to an Apple ID for payment. Refer to the Request Paid App in Self Service Guide.