For guidelines on creating a secure and memorable password for your App State account, see the knowledge base article Tips for Creating a Secure Password.
- Navigate to iam.appstate.edu and enter your App State username (Without @appstate.edu)
- Choose Use password as your authentication method and enter your current password (if you have forgotten your password, use the alternative method).
- After authenticating with Duo, click Change passwords in the IAM home menu.
- Enter a new password, then reenter the password for confirmation. For tips on creating a secure password, see the Password Setup and Security Guidelines. Once all the requirements have green checks, click Change passwords.
- You will see your dashboard with the confirmation message: All your passwords were changed.
If you get locked out or need assistance with this process, call the Technical Support Help Desk at (828) 262-8324.