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Problem

I need to return an item I purchased with Amazon

Solution

Returns are handled within the Amazon system. Once the return is approved you can request the release of an encumbrance through YoMart.

Amazon returns are handled the same as on the consumer side
  1. Enter the Amazon punchout through YoMart
  2. Click the My Account button at the top right-side of the page

      3. Click Your Orders and search for the item you want to return

     4. Click Return or Replace Items

     5. Continue through the process to return or replace the item until Amazon has confirmed the return and provided you a shipping label

     6. Put the item back into the box and apply the shipping label

     7. Give item to the appropriate courier

     8.  Proceed to YoMart to release your encumbrance 



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